Helm turns a flood of emails, chats, and tickets into a shared inbox your whole team can actually keep up with — with automation doing the boring parts.
The tools that turn 'who's got this?' into 'already handled'.
Email, chat, and social in one queue — with collision detection so two people never reply at once.
Route, tag, and reply to the repetitive stuff automatically.
Answer the FAQ in one keystroke, on brand.
First-response time, CSAT, and workload — the numbers leadership actually asks for.
Deflect tickets with help docs your team keeps current.
Every channel your customers use, in one shared inbox
Start free for 14 days. No card, no setup call required.
For small teams getting organized.
For teams that live in support.
“We cut first-response time in half the first week. The team actually likes support now.”
“Automations handle the top 20 questions so we can focus on the hard ones.”
“Setup took a coffee break. Reporting won me my budget conversation.”
Start free in minutes — bring your email, chat, and tickets into one place.
14-day trial · No credit card required